http://support.shopwithme.info/mailbox/outlook/listener

Query Metrics

13 Database Queries
11 Different statements
5.31 ms Query time
2 Invalid entities

Grouped Statements

Show all queries

Time Count Info
1.48 ms
(27.88%)
3
SELECT t0.id AS id_1, t0.source AS source_2, t0.message_id AS message_id_3, t0.thread_type AS thread_type_4, t0.created_by AS created_by_5, t0.cc AS cc_6, t0.bcc AS bcc_7, t0.reply_to AS reply_to_8, t0.delivery_status AS delivery_status_9, t0.is_locked AS is_locked_10, t0.is_bookmarked AS is_bookmarked_11, t0.message AS message_12, t0.created_at AS created_at_13, t0.updated_at AS updated_at_14, t0.agent_viewed_at AS agent_viewed_at_15, t0.customer_viewed_at AS customer_viewed_at_16, t0.ticket_id AS ticket_id_17, t0.user_id AS user_id_18 FROM uv_thread t0 WHERE t0.message_id = ? LIMIT 1
Parameters:
[
  "<a97dc3bf-53fe-4e23-867b-95bff1d9feeb@FR1PPFD448CF290.DEUP281.PROD.OUTLOOK.COM>"
]
0.58 ms
(10.91%)
1
SELECT t0.id AS id_1, t0.source AS source_2, t0.mailbox_email AS mailbox_email_3, t0.subject AS subject_4, t0.reference_ids AS reference_ids_5, t0.outlook_conversation_id AS outlook_conversation_id_6, t0.is_new AS is_new_7, t0.is_replied AS is_replied_8, t0.is_reply_enabled AS is_reply_enabled_9, t0.is_starred AS is_starred_10, t0.is_trashed AS is_trashed_11, t0.is_agent_viewed AS is_agent_viewed_12, t0.is_customer_viewed AS is_customer_viewed_13, t0.created_at AS created_at_14, t0.updated_at AS updated_at_15, t0.status_id AS status_id_16, t0.priority_id AS priority_id_17, t0.type_id AS type_id_18, t0.customer_id AS customer_id_19, t0.agent_id AS agent_id_20, t0.group_id AS group_id_21, t0.subGroup_id AS subGroup_id_22 FROM uv_ticket t0 WHERE t0.reference_ids = ? LIMIT 1
Parameters:
[
  "<a97dc3bf-53fe-4e23-867b-95bff1d9feeb@FR1PPFD448CF290.DEUP281.PROD.OUTLOOK.COM>"
]
0.55 ms
(10.40%)
1
SELECT u0_.id AS id_0, u0_.source AS source_1, u0_.mailbox_email AS mailbox_email_2, u0_.subject AS subject_3, u0_.reference_ids AS reference_ids_4, u0_.outlook_conversation_id AS outlook_conversation_id_5, u0_.is_new AS is_new_6, u0_.is_replied AS is_replied_7, u0_.is_reply_enabled AS is_reply_enabled_8, u0_.is_starred AS is_starred_9, u0_.is_trashed AS is_trashed_10, u0_.is_agent_viewed AS is_agent_viewed_11, u0_.is_customer_viewed AS is_customer_viewed_12, u0_.created_at AS created_at_13, u0_.updated_at AS updated_at_14, u0_.status_id AS status_id_15, u0_.priority_id AS priority_id_16, u0_.type_id AS type_id_17, u0_.customer_id AS customer_id_18, u0_.agent_id AS agent_id_19, u0_.group_id AS group_id_20, u0_.subGroup_id AS subGroup_id_21 FROM uv_ticket u0_ WHERE u0_.reference_ids LIKE ? ORDER BY u0_.id DESC LIMIT 1
Parameters:
[
  "%AAQkADc3YmVmN2YyLTcyMGEtNDI3ZC04NDgxLWUwYzBkNmVlMjI2ZAAQAGoPy7s7HJtBqiO6R89QZWE=%"
]
0.41 ms
(7.71%)
1
SELECT t0.id AS id_1, t0.status AS status_2, t0.brand_color AS brand_color_3, t0.page_background_color AS page_background_color_4, t0.header_background_color AS header_background_color_5, t0.link_color AS link_color_6, t0.article_text_color AS article_text_color_7, t0.ticket_create_option AS ticket_create_option_8, t0.site_description AS site_description_9, t0.meta_description AS meta_description_10, t0.meta_keywords AS meta_keywords_11, t0.homepage_content AS homepage_content_12, t0.white_list AS white_list_13, t0.black_list AS black_list_14, t0.created_at AS created_at_15, t0.updated_at AS updated_at_16, t0.broadcast_message AS broadcast_message_17, t0.disable_customer_login AS disable_customer_login_18, t0.script AS script_19, t0.custom_css AS custom_css_20, t0.is_active AS is_active_21, t0.header_links AS header_links_22, t0.footer_links AS footer_links_23, t0.banner_background_color AS banner_background_color_24, t0.link_hover_color AS link_hover_color_25, t0.login_required_to_create AS login_required_to_create_26, t0.remove_customer_login_button AS remove_customer_login_button_27, t0.remove_branding_content AS remove_branding_content_28, t0.website AS website_29 FROM uv_website_knowledgebase t0 WHERE t0.website = ? AND t0.is_active = ? LIMIT 1
Parameters:
[
  2
  1
]
0.41 ms
(7.65%)
1
SELECT t0.id AS id_1, t0.source AS source_2, t0.mailbox_email AS mailbox_email_3, t0.subject AS subject_4, t0.reference_ids AS reference_ids_5, t0.outlook_conversation_id AS outlook_conversation_id_6, t0.is_new AS is_new_7, t0.is_replied AS is_replied_8, t0.is_reply_enabled AS is_reply_enabled_9, t0.is_starred AS is_starred_10, t0.is_trashed AS is_trashed_11, t0.is_agent_viewed AS is_agent_viewed_12, t0.is_customer_viewed AS is_customer_viewed_13, t0.created_at AS created_at_14, t0.updated_at AS updated_at_15, t0.status_id AS status_id_16, t0.priority_id AS priority_id_17, t0.type_id AS type_id_18, t0.customer_id AS customer_id_19, t0.agent_id AS agent_id_20, t0.group_id AS group_id_21, t0.subGroup_id AS subGroup_id_22 FROM uv_ticket t0 WHERE t0.outlook_conversation_id = ? LIMIT 1
Parameters:
[
  "AAQkADc3YmVmN2YyLTcyMGEtNDI3ZC04NDgxLWUwYzBkNmVlMjI2ZAAQAGoPy7s7HJtBqiO6R89QZWE="
]
0.39 ms
(7.39%)
1
SELECT t0.id AS id_1, t0.name AS name_2, t0.code AS code_3, t0.logo AS logo_4, t0.theme_color AS theme_color_5, t0.favicon AS favicon_6, t0.created_at AS created_at_7, t0.updated_at AS updated_at_8, t0.is_active AS is_active_9, t0.timezone AS timezone_10, t0.timeformat AS timeformat_11 FROM uv_website t0 WHERE t0.code = ? LIMIT 1
Parameters:
[
  "knowledgebase"
]
0.38 ms
(7.25%)
1
SELECT t0.id AS id_1, t0.source AS source_2, t0.skype_id AS skype_id_3, t0.contact_number AS contact_number_4, t0.designation AS designation_5, t0.signature AS signature_6, t0.profile_image_path AS profile_image_path_7, t0.created_at AS created_at_8, t0.updated_at AS updated_at_9, t0.is_active AS is_active_10, t0.is_verified AS is_verified_11, t0.is_starred AS is_starred_12, t0.ticket_access_level AS ticket_access_level_13, t0.user_id AS user_id_14, t0.supportRole_id AS supportRole_id_15 FROM uv_user_instance t0 WHERE t0.user_id = ?
Parameters:
[
  21
]
0.37 ms
(6.88%)
1
SELECT t0.id AS id_1, t0.email AS email_2, t0.proxy_id AS proxy_id_3, t0.password AS password_4, t0.first_name AS first_name_5, t0.last_name AS last_name_6, t0.is_enabled AS is_enabled_7, t0.verification_code AS verification_code_8, t0.timezone AS timezone_9, t0.timeformat AS timeformat_10 FROM uv_user t0 WHERE t0.id = ?
Parameters:
[
  94
]
0.29 ms
(5.48%)
1
SELECT u0_.id AS id_0, u0_.source AS source_1, u0_.mailbox_email AS mailbox_email_2, u0_.subject AS subject_3, u0_.reference_ids AS reference_ids_4, u0_.outlook_conversation_id AS outlook_conversation_id_5, u0_.is_new AS is_new_6, u0_.is_replied AS is_replied_7, u0_.is_reply_enabled AS is_reply_enabled_8, u0_.is_starred AS is_starred_9, u0_.is_trashed AS is_trashed_10, u0_.is_agent_viewed AS is_agent_viewed_11, u0_.is_customer_viewed AS is_customer_viewed_12, u0_.created_at AS created_at_13, u0_.updated_at AS updated_at_14, u0_.status_id AS status_id_15, u0_.priority_id AS priority_id_16, u0_.type_id AS type_id_17, u0_.customer_id AS customer_id_18, u0_.agent_id AS agent_id_19, u0_.group_id AS group_id_20, u0_.subGroup_id AS subGroup_id_21 FROM uv_ticket u0_ WHERE u0_.id = ? LIMIT 1
Parameters:
[
  "143"
]
0.23 ms
(4.26%)
1
SELECT t0.id AS id_1, t0.code AS code_2, t0.description AS description_3 FROM uv_support_role t0 WHERE t0.id = ?
Parameters:
[
  4
]
0.22 ms
(4.18%)
1
SELECT t0.id AS id_1, t0.email AS email_2, t0.proxy_id AS proxy_id_3, t0.password AS password_4, t0.first_name AS first_name_5, t0.last_name AS last_name_6, t0.is_enabled AS is_enabled_7, t0.verification_code AS verification_code_8, t0.timezone AS timezone_9, t0.timeformat AS timeformat_10 FROM uv_user t0 WHERE t0.email = ? LIMIT 1
Parameters:
[
  "MicrosoftExchange329e71ec88ae4615bbc36ab6ce41109e@NETORGFT9918682.onmicrosoft.com"
]

Database Connections

Name Service
default doctrine.dbal.default_connection

Entity Managers

Name Service
default doctrine.orm.default_entity_manager

Second Level Cache

Second Level Cache is not enabled.

Entities Mapping

Class Mapping errors
Webkul\UVDesk\CoreFrameworkBundle\Entity\Website No errors.
Webkul\UVDesk\SupportCenterBundle\Entity\KnowledgebaseWebsite No errors.
Webkul\UVDesk\CoreFrameworkBundle\Entity\Ticket
  • The association Webkul\UVDesk\CoreFrameworkBundle\Entity\Ticket#supportGroup refers to the inverse side field Webkul\UVDesk\CoreFrameworkBundle\Entity\SupportGroup#tickets which does not exist.
Webkul\UVDesk\CoreFrameworkBundle\Entity\Thread No errors.
Webkul\UVDesk\CoreFrameworkBundle\Entity\TicketStatus No errors.
Webkul\UVDesk\CoreFrameworkBundle\Entity\TicketPriority No errors.
Webkul\UVDesk\CoreFrameworkBundle\Entity\TicketType No errors.
Webkul\UVDesk\CoreFrameworkBundle\Entity\User No errors.
Webkul\UVDesk\CoreFrameworkBundle\Entity\SupportGroup No errors.
Webkul\UVDesk\CoreFrameworkBundle\Entity\SupportTeam No errors.
Webkul\UVDesk\CoreFrameworkBundle\Entity\TicketRating No errors.
Webkul\UVDesk\CoreFrameworkBundle\Entity\Tag
  • The field Webkul\UVDesk\CoreFrameworkBundle\Entity\Tag#tickets is on the inverse side of a bi-directional relationship, but the specified mappedBy association on the target-entity Webkul\UVDesk\CoreFrameworkBundle\Entity\Ticket#supportTags does not contain the required 'inversedBy="tickets"' attribute.
Webkul\UVDesk\CoreFrameworkBundle\Entity\SupportLabel No errors.
Webkul\UVDesk\CoreFrameworkBundle\Entity\UserInstance No errors.
Webkul\UVDesk\CoreFrameworkBundle\Entity\SupportRole No errors.
Webkul\UVDesk\CoreFrameworkBundle\Entity\EmailTemplates No errors.
Webkul\UVDesk\CoreFrameworkBundle\Entity\SavedFilters No errors.
Webkul\UVDesk\CoreFrameworkBundle\Entity\SupportPrivilege No errors.
Webkul\UVDesk\CoreFrameworkBundle\Entity\Attachment No errors.